01
Surface the sizing-kit option
If your sizing kit is published, the bot recommends it for first-time engagement-ring buyers — never invents the right size.
AI chatbot for jewellers that answers ring-size and hallmark questions.
Adoomi sits on the product page and answers sizing, metal, gemstone and resize-policy questions in seconds — so the proposal-week gift buyer commits before the showroom reopens on Monday.
Atelier-page chatWhatsApp readyGoldsmith handover
Fig. 01.A · Jewellers<2s
Reply speed
24/7
Always-on capture
Assay
Hallmark sourced
Fig. 02.A · pain quotesThe everyday problem
Engagement-ring buyers stall on sizing and hallmark questions at midnight.
It's late, the proposal is on Saturday, and the buyer needs to know: 'what size do I order if I don't know hers?', 'is the stone ethically sourced?', 'how long does resize take?'. The atelier is shut. The buyer either picks a high-street chain or panics.
Web chat22:40
“What size ring should I order if I don't know hers?”
WhatsApp23:30
“Is this stone ethically sourced and what's the hallmark?”
InstagramFri
“Can I get it engraved and delivered by Saturday?”
What you get
How Adoomi helps jewellers close the gift moment.
02
Bound metal and gemstone answers
Hallmark, carat, gemstone origin and ethical-sourcing answers come from your spec and assay certificate.
03
Route bespoke to the goldsmith
Bespoke design, engraving outside the spec, remodel and insurance valuations always go to a person.
Question coverage
Answer fine-jewellery questions on the atelier page itself.
Routine questions about ring sizing, metal, hallmark, gemstones, resize policy, engraving options and gift-delivery deadlines — answered from your own atelier and aftercare pages.
Ring sizeHallmarkGemstone originResize policyEngravingGift wrapAftercareDelivery deadline
a
Adoomi
ChatVoice
What's the metal on this band — yellow or rose gold?
18-carat yellow gold, hallmarked at our published assay office. Rose-gold variant is available on the next page — same hallmark, same carat.
Free resize if she needs to go up a size?
Yes — one free resize within twelve months of purchase. Resize takes seven to ten working days through our goldsmith.
EngravingAftercareHallmark
Type a question…● Voice
Buyer intent
Pin sizing, hallmark and resize-policy before the gift moment passes.
Adoomi turns 'what size should I order?' into a confident gift checkout — surface your sizing-kit option, hallmark and gemstone details from your spec, and resize policy from your aftercare page. Bespoke goes to your goldsmith.
Vague enquiries, no context.
Your team chases the basics before they can reply.
a
Adoomi
Item18k gold band
SizingKit ordered overnight
EngravingBrief captured
DeliveryFriday cutoff acknowledged
4 of 4 captured · 0 in progress
With AdoomiNew enquiry · readyOrder 612
Item18k gold band
SizingKit ordered overnight
EngravingBrief captured
DeliveryFriday cutoff acknowledged
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Surface sizing kit
First-time gift buyers never guess
STEP · 02
Confirm hallmark
From assay certificate
STEP · 03
Capture engraving
Within published character limit
STEP · 04
Pin gift cutoff
Honest lead-time, no Friday miracle
Fig. 06.A · after-hoursOut-of-hours
Answer gemstone questions at 11pm so proposal-week doesn't lose the sale.
Most engagement-ring browsing happens after dinner — secrecy matters. Adoomi answers metal, gemstone, hallmark and gift-delivery questions from your atelier copy and queues bespoke and engraving requests for morning.
21:40
“What size should I order?”
Sizing kit recommended
22:15
“Is this stone ethically sourced?”
Answered from spec
23:30
“Bespoke remodel of a family ring?”
Routed to goldsmith
08:00
“Morning atelier queue”
Three bespoke briefs, all clean
Time back
Stop fielding the same sizing-and-hallmark questions per piece.
Ring sizing, metal and finish, gemstone provenance, hallmark and resize policy get answered from your product page and aftercare guide — the atelier team handles only bespoke and goldsmith consultations.
Before Adoomi
- Engagement-ring buyers stall on sizing they're afraid to ask about.
- Hallmark, metal and gemstone questions repeat per piece.
- Gift-delivery deadlines lose buyers to high-street chains.
- Bespoke and engraving requests get lost in a generic form.
With Adoomi
- Sizing kit surfaced on the product page in seconds.
- Hallmark and gemstone answered from your assay certificate.
- Gift-delivery deadlines pinned honestly from your fulfilment data.
- Bespoke briefs captured cleanly for your goldsmith.
Fig. 08.A · controlsTrust & safety
Hallmark answered from your assay certificate — never invented to close the sale.
The bot answers what your hallmark and assay certificate say. It will not invent carats or stone-origin claims. Valuations, insurance and bespoke design always go to a goldsmith or appraiser.
01
Grounded answers
Responses come from your atelier pages, sizing guide, hallmark documentation and aftercare policy — never invented.
02
No invented sizing
Ring sizing always needs a kit or in-person fitting — the bot never predicts size.
03
No invented hallmarks
Carat and hallmark answers come from your assay certificate — never invented to close the sale.
04
Bespoke to a goldsmith
Bespoke design, remodel and insurance valuations always go to a person — never quoted in chat.
05
Review every answer
See and edit what the bot says before it goes live. No silent learning.
How it works
How an AI chatbot for jewellers works.
01
Connect content
Train Adoomi on your atelier pages, sizing guide, hallmark documentation and aftercare policy.
02
Add the snippet
Add product-page chat, WhatsApp and Instagram routes — capture wherever gift buyers compare ateliers.
03
Test & go live
Review bespoke requests, hand valuations to a goldsmith, refine answers over time.
FAQ
FAQs about AI chatbots for jewellers.
No. Ring sizing always needs a sizer kit or in-person fitting — the bot suggests our sizing-kit option for first-time buyers.
Why this matters
Built for the way independent jewellers actually convert.
Directional benchmarks from the platform, not guaranteed outcomes for every atelier.
Reply speed
Sizing and hallmark questions answered instantly when trained on your atelier pages.
Coverage
Captures late-night proposal-week browsing across the channels you've connected.
Hallmark source
Buyers see hallmark and carat answers grounded in your assay certificate instead of marketing copy.
Start free
Stop losing proposal-week gift buyers to chain-store autoresponders.
Show Adoomi your sizing guide, hallmark documentation and aftercare policy. We'll shape an assistant that holds the proposal-week buyer's hand instead of letting them walk to the high street.
No invented sizingBespoke to a goldsmithGrounded answers
Fig. 12.A · JewellersExplore
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