AI chatbot for furniture stores that closes the 9pm sofa shopper.

Adoomi answers dimensions, fabric and delivery questions from the product page in seconds — so the 9pm sofa-shopper finishes the checkout instead of spending a week 'thinking about it'.

Product-page chatWhatsApp readyConsultant handover
Adoomi for Furniture storesFig. 01.A · Furniture stores
<2s
Reply speed
24/7
Always-on capture
Spec
Dimensions sourced
Sofa-buyers won't commit until they know the size and the door.Fig. 02.A · pain quotes
The everyday problem

Sofa-buyers won't commit until they know the size and the door.

9pm browser, fabric swatches on the screen: 'will it fit through the front door?', 'when can it be delivered?', 'is the cover machine-washable?'. The answer is on the product page, but they bounce — and a week later they're still 'thinking about it'.

Web chat21:40
Will this sofa fit through a 760mm door?
WhatsApp22:30
When can you deliver to N1 if I order tonight?
InstagramSun
Is the cover removable and machine washable?
What you get

How Adoomi helps furniture brands finish the considered-purchase.

01

Pin the dimensions

Width, depth, height and door-clearance guidance pulled straight from your product spec.

02

Confirm fabric and care

Fabric composition, removable-cover status and wash instructions — bound by your spec, not invented.

03

Pin the delivery window

Next delivery slot to a postcode from your fulfilment feed when connected, otherwise routed to a person.

Question coverage

Answer furniture-buyer questions on the product page itself.

Routine questions about dimensions, fabric composition, assembly, delivery windows, fit-through-door, trial periods and bespoke options — answered from your own product pages.

DimensionsFabric compositionDelivery slotFit-through-doorAssembly timeTrial periodReturns collectionBespoke options
a
Adoomi
Speaking introduction
ChatVoice
What's the assembly time on the dining table?
About 25 minutes for two people with the included Allen key. We offer paid white-glove assembly if you'd rather skip it.
Is the velvet on the chair stain-resistant?
The velvet has a published stain-resistance rating in the product spec — I'll send the care guide. Spot-clean with cold water, no machine wash.
Assembly timeCare guideTrial period
Type a question… Voice
Buyer intent

Pin dimensions, fabric and delivery before the cart abandons.

Adoomi turns 'will this fit?' into a confident checkout — pulling dimensions from your product page, fit-through-door context from your delivery guide, and the next delivery slot from your fulfilment data. Bespoke goes to a person.

Without Adoomi
Vague enquiries, no context.
Your team chases the basics before they can reply.
Adoomi qualifies in chat
a
Adoomi
Capturing context
ItemThree-seater Linnea
PostcodeN1
AccessDoor 760mm OK
DeliveryNext Tue slot
4 of 4 captured · 0 in progress
Clean structured enquiry handoffWith Adoomi
New enquiry · readyOrder 4218
ItemThree-seater Linnea
PostcodeN1
AccessDoor 760mm OK
DeliveryNext Tue slot
One clean handoff.
Your team opens the enquiry and replies — no chasing.
STEP · 01
Pin dimensions
Width, depth, height from spec
STEP · 02
Confirm access
Door width and access constraints
STEP · 03
Pin the slot
Next available delivery to postcode
STEP · 04
Route bespoke
Custom finish to a consultant
Answer through-the-door questions on Sunday afternoon.Fig. 06.A · after-hours
Out-of-hours

Answer through-the-door questions on Sunday afternoon.

Most furniture browsing happens on the weekend. Adoomi answers dimensions, fabric and delivery questions from your product page and routes bespoke / custom-finish enquiries to your consultant for Monday morning.

20:40
Fits through 760mm door?
Answered with access notes
21:15
Delivery slot to N1?
Pulled from fulfilment
22:30
Bespoke version of this sofa?
Captured + routed to consultant
08:00
Morning team queue
Six briefs, two bespoke
Time back

Stop answering the same dimensions-and-delivery questions per product.

Dimensions, fabric composition, delivery window, assembly time, removable covers and access constraints get answered from your product spec — the showroom team handles only bespoke and trade enquiries.

Before Adoomi
  • Sofa-buyers stall on dimensions and door-fit questions.
  • Delivery-date questions arrive when the showroom is shut.
  • Bespoke enquiries get lost in a generic contact form.
  • Same returns-collection questions repeat per order per week.
With Adoomi
  • Dimensions and access answered on the product page in seconds.
  • Delivery slots pulled from your fulfilment data when connected.
  • Bespoke briefs captured cleanly for the consultant.
  • Returns logistics routed to the team with full context.
Delivery answered from your fulfilment data — never invented.Fig. 08.A · controls
Trust & safety

Delivery answered from your fulfilment data — never invented.

The bot answers what your delivery page says about windows and access. Specific carrier dates need a live feed; otherwise it routes the question to your team. Bespoke and returns-collection always go to a person.

01

Grounded answers

Responses come from your product specs, delivery zones and policy pages — never invented.

02

Delivery bound by fulfilment

Specific delivery dates need a live carrier feed; otherwise the bot routes to a person.

03

No invented fit promises

The bot gives dimensions and access guidance — never promises fit without your measurement check.

04

Bespoke to a person

Custom dimensions, finishes and made-to-measure always go to your in-house consultant.

05

Review every answer

See and edit what the bot says before it goes live. No silent learning.

How it works

How an AI chatbot for furniture stores works.

01
Connect content
Train Adoomi on your product specs, delivery zones, assembly notes and bespoke-quote process.
02
Add the snippet
Add product-page chat, WhatsApp and Instagram routes — capture wherever sofa buyers browse.
03
Test & go live
Review bespoke requests, hand returns-collection logistics to a person, refine answers over time.
FAQ

FAQs about AI chatbots for furniture stores.

If your carrier feed is connected, yes — based on your live fulfilment data. Otherwise it gives your published delivery window and routes specific-date questions to a person.

Why this matters

Built for the way furniture retailers actually convert.

Directional benchmarks from the platform, not guaranteed outcomes for every retailer.

Reply speed

Dimensions and fabric questions answered instantly when trained on your product pages.

Coverage

Captures weekend and evening sofa browsing across the channels you've connected.

Dimensions sourced

Customers see dimensions and access guidance grounded in your published spec instead of guesses.

Start free

Stop losing sofa sales to a week of 'we'll think about it'.

Show Adoomi your product specs, delivery zones and returns policy. We'll shape an assistant that closes the checkout instead of leaving it open at the dimensions question.

Delivery bound by fulfilmentBespoke to a personGrounded answers
Adoomi for Furniture storesFig. 12.A · Furniture stores